Authorized users can add bad debts for a customer. Once bad debts are added for a customer, then SwissFuel will instantly deactivate that customer. It does not allow business with a customer who has bad debts. If primary client requires to activate a customer with bad debts, then it must clear bad debts first.
When bad debts are added, then the only effect is on invoice balance shown in Pay Invoice window. Pay Invoice window will show Total Pending Amount minus Bad Debts Amount in the Charge Amount column. Other than this bad debts are not considered for any other calculations. Customer's limits will also not be impacted by bad debts.