(Sprint 59)
Introducing the Ability to Snooze Customer Payments
In our latest software update, we've added a feature that allows users to snooze a customer's payment until a specified date on the Pay Invoice screen.
This means that those invoices (of the specific currency) won't appear until the designated date.
Please be aware that when a new invoice is created for a snoozed customer, the previously snoozed payments will be unsnoozed regardless of invoice currency, and the total amount due will be shown on the Pay Invoice screen.
User may select Payment Status - "Snoozed" to view snoozed customers list on Pay Invoice screen.
Daily email notifications will be sent at 2 p.m. (EST) to report express code transactions that occurred outside of the portal.
All admin users will receive a system-generated email at 2 p.m. (EST) with details about express code transactions that were not created on the fuel portal.
As a result, these transactions cannot be invoiced automatically and need to be looked into as soon as possible.
Please remember that these amounts must be manually adjusted in the invoices.
Monitoring cards in override mode in EFS (if applicable on your account)
All admin users will receive system generated email daily in the morning with details about customer name and card number which is in override mode on EFS portal.
The system cannot make any
further changes to these cards until override is taken off from EFS.