Swiss Fuel Primary User's Manual


Contents
SF04 Primary User/Customers

The limit applies solely when you have activated this feature on the portal. Otherwise, it does not come into effect.

 

Overall limit is total business quota (US Dollars) for all cards of a customer. In other words total combined limit for all cards. It combines everything like cash advances or fuel (monetary value) etc. Customer cannot override this limit. Customer will receive an alert once limit exceeds it's threshold % limit set of this limit. If total used limit exceeds deactivation % limit set of overall limit, then customer is deactivated. Alert and deactivation thresholds can be changed in system settings.

Overall limit is not timed or periodic. Customer can consume whole limit in a day or in a month. Once overall limit exhausts, customer must pay pending invoices. Invoice payment status is decided on the basis of Consider Paid Invoice status in system settings. If consider paid invoices is true then only those invoices are considered as paid that are explicitly marked as paid. If consider paid invoice setting is false then all invoices are considered as paid irrespective of their paid status.

Notes:
  1. Customers and their cards are deactivated within 30 minutes of reaching deactivation threshold. Once all invoices of a customer are paid, then the customer and its cards will be activated within 30 minutes of paying all pending invoices.
  2. Automated activation or deactivation happens only if you have Overall Limit Monitoring feature on.
  3. Please refer to this link for detail on how overall limit is calculated.
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